We are experiencing delays for a number of reasons.
Royal Mail is on multiple strikes which not only means they won’t collect mail, deliver mail or sort mail it also means there will be back logs and delays in general. Strike days include 24/25/30 Nov & 1/9/11/14/15/23/24 December.
We had a record number of orders over Black Friday which we are working through, we were also short staffed so have been not as fast as usual. Sorry for this.
The good news is I have been sending everything first class with tracking on larger parcels at no extra cost to you.
CUT OFF FOR CHRISTMAS DELIVERY
We never guarantee things for specific dates as this is beyond out control, We give suggestions of when we know we can meet the Royal Mail advertised deadlines. This year we understand that RM will strike a lot in December so the impacts are really unknowable. We suggest that if you have a gift you need for the big day that you order by the following dates, and we will update on socials too.
International 1 December
EU 5 December
UK 10th December … if we make up time we will amend this.
Thank you for shopping small, human and with love. Stacey