Christmas Deliveries & Returns

Hi Folks,

We never guarantee things for specific dates as this is beyond our control, we give suggestions of when we know we can meet the Royal Mail advertised deadlines.

All orders placed before 12 noon on Friday 20th will be dispatched on or before Friday 20th in line with Royal Mails 1st class cut off

Special Delivery will be sent on or before Friday 20th with guaranteed next day by Royal Mail. We cannot guarantee the arrival date if an order is placed after 12am on Friday 20th. 

DHL orders will be sent on or before Friday 20th. If you order on Friday 20th before 11am, your order will be dispatched on Friday and delivered on Monday 23rd. We cannot guarantee the arrival date if an order is placed after 11am on Friday 20th 

All of your orders will be sent prior to The Royal Mail cut off deadlines, however once it leaves us it is then in the hands of the postal system.

Our last posting dates so we can meet Royal Mails cut off’s to arrive in time for Christmas:

UK

Order by 16^th Dec for 2^nd class

Order by 18^th Dec for 1^st class

Anything between 18^th - 20^th needs to be special delivery to reach you in time.

Europe, USA & ROW

6^th December

RETURNS 

Please follow our usual returns policy, but enjoy extended timescales to allow for gifting. 

Purchases made between 20th November 2024 and 25th December 2024 can be returned up until 12th January 2025 following our extended returns policy.

Purchases made outside those dates will have 30 days to return following our usual returns policy.

**Please make sure to check your parcel as soon as it arrives with you, so if we need to fix anything we have plenty of time to get it sorted for you. 

Thank you for shopping small, human and with love.

Stacey